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Fragile

Former-Member
Not applicable

Re: Fragile

@Appleblossom, I just wanted to add that you have always come across as a very strong, loving and committed mother. It seems that your son is always first, even when there are things are going on for you. I think he's very lucky to have you. I hope you are also saving some of that love and nurture for yourself!

Re: Fragile

Agreed โฃ๏ธ

Re: Fragile

 @Former-Member My son and I both know that. Him at some level, if not all the time.  He carries the load

The CAT team said before his last episode (during my last episode) he just needed to feel some concrete, live rough a bit, etc., but the way things have panned out in last 6 months I dont think that is an effective or just approach.  

Anyway now I guess I have to go through lots of complaints procedures for the way his case was handled.  I have to put my own legal proceedings on hold to get clarity and calm.

Thanks again @Former-Member 

One thing today.  The counsellor said I was funny. Noone has said that before.  I was not trying to be funny I was spitting tacks and on my hobby horse about to have a Centrelink tantie ...

Some birds to cheer me up.  I am going through a birdie phase.

food and drinkfood and drinkIgor_Pose_-_Splash.jpeg

George Flegel

 

Former-Member
Not applicable

Re: Fragile

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Hugz @Appleblossom โค

Re: Fragile

I have a meeting coming on Thursday due to me lodging a complaint about the way my son was handled at the Emergency Room in October last year.

If anyone has any advice I am open ...

@Teej @Faith-and-Hope @Former-Member @outlander @Former-Member @Queenie @utopia @Zoe7 and more ..

Pics to collect and soothe

Slowly moving on from classical styles to modernism

Matisse ...                                                              Franz Marc

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Re: Fragile

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Go you @Appleblossom โฃ๏ธ

Former-Member
Not applicable

Re: Fragile

@Appleblossom, If you haven't already, make sure you put your concerns in writing. Its mandatory that hospitals have Comlaints procedures & easily accessable forms re quality controls.

With the meeting, i think its important to:

- know what you want to achieve at this meeting. Think on this a while. I often aim to try change policy, but many just want to be heard or seek an apology, staff reprimand or even compensation.

- take with you a brief outline of things you want to raise in case you become flustered / stressed. And any relevant documents to refer to. Maybe even make a couple copies of your complaint.

- know your audience, not just names but their title / responsibilities.

Hope this helps a little. Stay calm and good luck. Be thinkin of ya โคโคโค

Re: Fragile

Solid advice there @Former-Member ..... well done ..... think that is what I would like to hear if I were in @Appleblossom โ€˜s shoes ..... ๐Ÿ‘

utopia
Senior Contributor

Re: Fragile

@Appleblossom. I hope it all goes well next week and that you don't have to talk to the PA (receptionist) who called you Sweety or Darls.

Write down the points that you want to raise. So that you don't forget anything.

If you find yourself getting adgitated, take the time to take some deep  breaths.

And yes, know what you want to achieve from this meeting and let them know that's what you expect.

All the best.

Re: Fragile

@Appleblossom โค

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